FAQs
We get it. You've got questions.
You're wondering if this AI thing actually works. If sellers will notice. If it's worth ditching your current setup.
Can't find your answer? Get your free demo and hear it yourself.
Will my sellers know they're talking to AI?
Nope. Most won't even notice.
We train your call center to sound natural, friendly, and helpful—just like a real person on your team. Your sellers just want help getting an offer on their land. They don't care who answers—they care that SOMEONE answers and actually helps them.
Get the free demo yourself.
What if the AI doesn't know how to answer a question?
In the rare case something comes up that hasn't been trained yet, it will take a message and sendsit straight to you.
You stay in control. Plus, we monitor calls and keep improving the system as your business evolves.
But here's the thing: we've handled thousands of land seller calls. We know what questions come up. Your call center is already trained on 99% of what sellers ask.
Can I hear what calls sound like before I buy?
Absolutely. That's exactly why we built the demo. Pretend you're a seller with land. Hear exactly what your callers will experience.
It's free. No signup required. Just call it and you'll get it in 60 seconds.
Do I need any special equipment or tech?
Nope. Zero.
We handle the phone system. We handle the technology. We handle everything.
If you can receive calls now, we can make this work. No fancy hardware. No complicated software.
We provide you a number or you just port your number and you're live.
How long does it take to get up and running?
Most clients are live in minutes
Here's how it works:
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You sign up (takes 2 minutes)
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You complete the instant onboarding process
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We integrate it with your CRM (if you have one)
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You're live! Simple!
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No tech headaches. We handle the heavy lifting.
You just forward your calls and start capturing every lead.
The longer you wait, the more deals you're losing right now. Let's get you set up.
Can I customize what the AI says?
Yes. We train it to talk like YOUR business talks.
During onboarding, you tell us:
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Your company name
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Your name
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Your business address
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+ more
We build it around your process—not some generic script.
Is there a free trial?
No free trial—but here's why you don't need one:
You can get the free demo for free right now and hear exactly how it sounds.
Once you hear it, you'll get it. No trial needed.
Plus, at $49/month, one deal pays for an entire year. The risk is basically zero.
What happens if I run out of minutes?
You won't.
When you hit 80% of your monthly minutes, we email you. From there, you can buy a top-up package (50, 100, or 200 minutes).
The game-changer? These minutes roll over. Month after month. They don't expire.
Buy 200 minutes in January, use 50? You've got 150 banked for February. And March. And the rest of the year.
Bigger packages = cheaper per-minute rates. Since they roll over, buy the biggest one you can afford. You'll save more and never lose a deal because your minutes ran out.
It's insurance for your deal flow—built to work for you, not against you.
How do I buy top-up minutes and how much do they cost?
Super easy. When you get the 80% alert email, just log into your dashboard and pick your package: 50 minutes, 100 minutes, or 200 minutes (cheapest per minute).
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Click, pay, done. Your minutes are added instantly and roll over month-to-month.
Pro move: Buy the 200-minute package even if you don't think you'll use them all. They don't expire, and you're locking in the lowest rate. It's like buying in bulk—you save more over time.
Are there any setup fees or hidden costs?
No setup fees. No hidden costs. No contracts.
You pay your monthly plan rate, and that's it.
Here's what does cost extra:
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Porting your existing number = There's a one-time fee to transfer your number over (we'll give you the exact cost during onboarding)
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Making changes after initial setup = If you need to update your script, change your CRM info, or adjust settings after you're live, there's a small service fee
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Everything else? Included.
During your initial onboarding, you get everything set up perfectly—your script, your CRM integration, your call flow—all included. No charge.
After that, if you need to make changes, we'll handle it for a small fee. But most people set it up once and let it run. It just works.
You can cancel anytime (but you won't want to).
What if I want to cancel?
Cancel anytime. No hard feelings.
But here's what usually happens: people try to cancel, realize they're capturing 5X more leads than before, and immediately re-activate.
What information does the AI capture from seller calls?
Everything you need to make an offer:
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Property APN/address/location
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Price expectations
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Seller motivation (why they're selling)
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Timeline (when they need to sell)
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Contact information
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Any special circumstances
All logged directly into your CRM automatically.
What happens after a seller calls?
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AI answers, asks the right questions, captures all property details
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Call gets logged into your CRM automatically
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You get notified (email, text, or dashboard alert)
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You review the lead on YOUR schedule
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You send an offer when YOU'RE ready
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No more playing phone tag. No more scrambling to call back. You work on your terms.
Can I listen to recorded calls?
Yes. Every call is recorded and saved in your dashboard.
You can listen to any call, review what was said, and make sure everything was captured correctly.
What if a seller wants to talk to a "real person"?
The AI handles this smoothly.
It explains that it's capturing their information so YOU can review their property and send them a personalized offer. Most sellers are fine with this—they just want their offer.
If they insist, the call can be forwarded to you.
How is this better than just using voicemail?
Voicemail loses deals. Period.
50% of sellers won't leave a message. The ones who do? Half of those messages are garbled or incomplete.
By the time you call back, they've already talked to three other investors.
This answers every call immediately, captures perfect details, and keeps sellers engaged.
You don't lose deals to voicemail anymore.
How is this better than a traditional call center?
Traditional call center:
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Hundreds or even thousands per month.
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Limited hours.
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Inconsistent quality.
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Turnover, sick days, drama.
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Operators who don't know land investing.
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AI call center
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85-95% cheaper
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24/7/365 coverage
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Perfect quality every time
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Never quits, never calls in sick
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Trained specifically for land seller intake
What if I already have a virtual assistant answering calls?
Great! Keep them for due diligence, comping, outbound follow-up or other tasks.
But ask yourself: Is your VA available 24/7? Nights? Weekends? Holidays?
What happens when they're sick? On vacation? Busy with another call?
This fills the gaps and costs a fraction of what you're paying a VA.
Many of our clients use both—VA for outbound, AI for inbound. Best of both worlds.
What if my internet goes down?
Doesn't matter. We handle the phone system on our end.
As long as sellers can call, we answer. Your internet has nothing to do with it.
Can I use my existing phone number?
Yes. You can port/forward your existing number to your AI call center.
Or we can give you a brand new number if you prefer. Everything is handled during your onboarding.
Either way works.
Do you work with bulk mailers and marketing campaigns?
Absolutely. That's exactly what we're built for.
You send out 5,000 mailers? We answer every single call that comes in—day or night.
This is perfect for:
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Direct mail campaigns
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Facebook ads
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Bandit signs
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Cold calling follow-up
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Any marketing that drives inbound calls
What if a seller calls about multiple properties?
No problem. The AI captures details for each property separately.
It'll ask clarifying questions like "Got it—so you own two parcels. Let's start with the first one..." and log each property individually into your CRM.
You'll get complete, organized info on every parcel they mention. No guessing.
No confusion.
What if a seller is rude, impatient, or difficult?
The AI stays calm, professional, and helpful no matter what.
It's been trained to handle frustrated sellers, impatient sellers, and even the occasional angry caller. It doesn't get defensive. It doesn't take things personally. It just stays focused on capturing their information and helping them get an offer.
Honestly? It handles difficult callers better than most humans do. No bad days. No attitude. Just professionalism.
Can the AI handle calls in Spanish?
Not yet—but it's coming soon.
Right now, AcreAgent operates in English only. If a Spanish-speaking seller calls, the AI can politely take their contact info and let them know you'll follow up directly.
We're actively building bilingual support. Want it sooner? Let us know. We prioritize features based on what our clients need most.
Still Have Questions?
Email us: info@consultwithequinox.com
Text us: (971)-236-4452
We're land investors just like you. We get it. And we're here to help.